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Customer Service Manager - R40,000 pm - Johannesburg

Max Salary: R40000
Decription: A well-established software company based in Johannesburg is looking for an experienced customer service manager to join their team.

The ideal candidate should have:
•Ticketing management experience
•Demonstrated examples of moving a service desk to a new level of professionalism
•Excellent communicator
•Customer service orientated person
General Requirements: •IT qualification (SQL, JAVA, ITIL)
•5+ years of experience in a similar role
•5+ years of experience in a managerial/supervisory position
•UAT experience
•Experience with first-line support
•Experience supporting customers in and outside of Africa
•Ticketing and other systems configuration and management experience
•Payments industry experience
Location Johannesburg    
Consultant: Cara Styles Share This Job