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Title:

Showroom Consultant - Durban, Florida Road

Max Salary: 21000
Decription: The Showroom Consultant is responsible for driving sales, managing stock, and maintaining showroom standards to enhance the customer experience. This role requires a proactive approach to merchandising, customer service, and showroom operations, ensuring seamless day-to-day functionality.

Key Responsibilities:
Sales & Customer Service
Meet monthly sales targets and process orders in line with company policies.
Provide expert product knowledge and assist customers with selection, pricing, and care instructions.
Build and maintain relationships with customers, ensuring professional and prompt service.
Handle complaints, queries, and stock requests efficiently.
Promote and cross-sell HAUS products to trade clients.
Showroom Operations & Merchandising
Maintain showroom cleanliness, branding, and visual merchandising according to company standards.
Ensure correct product tagging, pricing, and promotional displays.
Manage stock levels, including daily orders, stock counts, and inventory adjustments.
Oversee equipment maintenance and showroom opening/closing procedures.
Stock & Consignment Management
Ensure optimal stock levels and accuracy of on-hand quantities.
Process stock write-offs, damaged stock reports, and obsolete product removals.
Receive and check consignment deliveries, ensuring correct documentation and customer notifications.
Financial & Payment Support
Resolve account and payment queries before processing sales.
Process invoices, payments, and credits accurately in line with policies.
Conduct daily cash-ups and reconcile transactions, ensuring compliance with financial procedures.
Team & Business Support
Collaborate with sales consultants to provide showroom and product knowledge support.
Work in the Hertex showroom at least once a month.
Maintain confidentiality and professionalism in all business dealings.
 
General Requirements: National Senior Certificate (Tertiary qualification in a related field is advantageous)
3 years in sales within a retail or wholesale environment
Exposure to interior design, décor, or homeware is a plus
Experience in shop or outlet operations is an advantage
Skills: Sales, customer service, product knowledge, POS systems, stock control, branding, MS Office, report writing

If you would like to apply for this position please send your updated CV and relevant documents to cvs4cara@therecruiters.co.za
Location Durban    
Consultant: Cara Styles
Email: cvs4cara@therecruiters.co.za Share This Job